What It Looks Like: A leader assumes their team is “resistant to change.” In truth, the team is confused—mirroring the leader’s unspoken fear. After the Behavior is Integrated: The leader pauses and asks: “What am I assuming they’re feeling—versus what’s actually been said?” Clarity replaces assumption. Trust rebuilds. Behavioral Impact:
Reduces emotional distortion: Prevents personal fears from clouding judgment. Clarifies communication: Ensures understanding is based on facts, not assumpt...
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