What It Looks Like: Fostering Human-AI Collaboration Sophia, the Head of Digital Transformation at a global logistics company, is leading the integration of AI systems to optimize the company’s supply chain and customer service operations. While AI tools have been implemented to automate routine tasks, there is significant resistance from employees who view AI as a tool that will replace their roles rather than support them. As a result, many team members are disengaged, reluctant to embrace AI,...