What It Looks Like: Understanding Conflict Resolution in Leadership Liam, a Director of Operations, finds himself in a tense meeting with two senior team members who are at odds over the direction of a new project. The disagreement has escalated over several weeks, and the team is now divided, impacting both morale and productivity. Instead of stepping in to mediate and find a resolution, Liam hesitates, worried about making the wrong decision or exacerbating the situation. As a result, the conf...